Privacy Policy
Published Date: 6th March 2023 - Last Updated: 6th March 2023
Privacy Statement
Your privacy is important to us. This Privacy Policy explains how we handle and treat your personal data when you (i) visit our site and or submit a form with your personal data on https://www.designrows.net (the “Site”) or (ii) engage with us to use the products or services that Design Rows provides (our “Services”) or (iii) apply for a position within our company or (iv) provide us with goods or services or you act as a representative, employee or any agent of a company that provides us with goods or services; or (v) have your data processed by us when providing our development services, as required by the court of law or third parties.
Purpose of this policy
This Privacy Policy (“Privacy Policy”,”Policy”) explains our approach to any personal data that we collect from you or which we have obtained about you from a third party and the purposes for which we process your personal data. It also sets out your rights in respect of our processing of your personal data. This Privacy Policy will inform you of the nature of your personal data that is processed by us and how you can request that we delete, update, transfer and/or provide you with access to it. In this Privacy Policy we use the term “processing” to cover all activities involving your personal data, including the collection, handling, storage, sharing, access, use, transfer and removal of data.
This Privacy Policy is intended to assist you in making informed decisions when using the Site and our Services, to understand how your personal data may be processed by us as a result of providing the Services or when you apply to work at or with Design Rows.
Please take the time to read and understand it. Please also note that this Privacy Policy only applies to the use of your personal data obtained by us.
Who we are and what we do
Design Rows, hereinafter referred to as the “Company” or “We”, is an eLearning development business that provides development services to clients in accordance with the relevant laws of Ireland and of the European Union. Design Rows is located at Ranagissaun, Kilmovee, County Mayo and is legally represented by Ms. Shannagh Rowland as the owner and sole trader, registered with the Irish Customs and Tax authorities under the Tax Registration Number 8410276A.
How to contact us
If you have any questions about this Privacy Policy or want to exercise your rights set out in this Privacy Policy, please contact us by sending an email to: privacy@designrows.net
What personal data we may collect
We may collect personal data from you in the course of our business, including through your use of our Site, when you contact or request information from us, when you engage our legal services or as a result of your relationship with one or more of our staff or clients. Both our Site and our Services are addressed to people over the age of 18, so we do not intend to collect and process through our Site data from people under this age.
Our primary goal in collecting personal data from you is to help us:
verify your identity
deliver our Services
improve, develop and market new Services
carry out requests made by you on the Site or in relation to our Services
investigate or settle inquiries or disputes
comply with any applicable law, court order, other judicial act, or the requirements of a regulator
enforce our agreements with you
protect the rights, property or safety of us or third parties, including our other clients and users of the Site or our Services
with recruitment purposes, and
use as otherwise required or permitted by law.
To undertake these goals, we may process the following personal data:
(a) If you are a visitor to the Site:
Information obtained through cookies, such as: site display preferences, selected language, consent to cookie data processing, or information that cannot be used to identify you with a unique profile but may be used by Google Analytics and Google AdWords for advertising purposes
All information about the cookie used on our site is contained in the ‘Cookie Policy‘
(b) If you are a visitor to the site and contact us using the contact form on the site:
Name, surname
Contact information (email address, phone number)
Other information you choose to provide via the “Message” field in the contact form
Information obtained through cookies
(c) If you interact with us through social media networks
First name, last name
Social media and online platforms profile data (nickname, photo, biography)
Social networking message content, reviews, ratings, location data
(d) If you are an individual client in receipt of our Services or prospective individual client:
Basic information such as your name, the company you work for, your position and your relationship to a person
Contact information such as your postal address, email address and telephone number(s)
Financial information, such as payment related information
Identification and background information provided by you or collected as part of our business acceptance policy
Information you provide to us for the purposes of attending meetings and events
Any other personal information relating to you or other third parties which you may provide to us for the purpose of receiving our Services
We use this information to facilitate the provision of our Services to you, the client. In addition, we may process identification and background information as part of our business acceptance, finance, administration and marketing processes, conflict, reputational and financial checks, and to fulfill any other legal or regulatory requirements to which we may be subject. The information our clients provide may be disclosed to third parties to the extent that is reasonably necessary in connection with that work
For clients and prospects, we also collect data to enable us to market our products and Services which may be of interest to you. For this purpose, we may collect:
Name and contact details
Other business information such as job title and the company you work for
Areas or topics that interest you
If we ask you to provide any other personal information not described above, the personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point that you are asked to provide your personal information.
(e) If you provide us with goods or services or you act as a representative, employee or any agent of a company that provides us with goods or services (“the Supplier”)
In the course of our relationship with our suppliers, we may receive personal data such as data relating to any of the officers or staff of our corporate suppliers or potential suppliers, any seller or buyer or personal data relating to their legal advisors or staff or other similar data.
The processed data about these Persons are usually the name, surname, telephone number, email, position and / or relationship with the Supplier, any identification data from any authorization granted by the Supplier.
(f) Data processed by third parties
Data processed through social networks plugins or links.
We inform you that by accessing our site, third parties may collect data about you as a result of integrating social media plugins or links such as “Like”, “Share” or follow buttons or links, even if you have not pressed them or you are not a member of the respective social networks. Our company is not involved in any way in the data processing operations by the social networks, except for collection and transmission, which take place automatically, without us having access or control over the data collected by the social networks. For more information please consult the privacy policies of the social networks whose plugins appear on our website. Instagram Privacy Policy and LinkedIn Privacy Policy.
(g) External links.
Our site may contain links to third party sites. We provide these links as a facility, and our company does not control and is not responsible for the privacy practices or the content of these sites. The responsibility for the processing of your personal data by these third parties lies entirely with them. Please, before accessing these sites, review their privacy policy and terms of use to ensure that your data is processed according to your expectations.
How do we use your personal data
We may use your data for the following purposes:
(a) Fullfilment of Services
We collect and maintain personal data that you submit to us during your use of the Site and/or our Services to enable us to perform the Services.
Our Site uses various user interfaces to allow you to request information about our Services including electronic enquiry forms and a telephone enquiry service. Contact information may be requested in each case, but you are invited to send via email other details of other personal data that is relevant to your Service enquiry. This information is used in order to enable us to respond to your requests.
What is our legal basis?
It is necessary for us to process your information to perform our obligations in accordance with any contract that we may have with you. Failure to provide these data automatically leads to the impossibility of concluding and / or executing the contract.
(b) Business administration and legal compliance
We use your personal data for the following business administration and legal compliance purposes:
to comply with our legal obligations
to enforce our legal rights
What is our legal basis?
If we use your personal data to comply with our legal obligations, we do so precisely because it is our legal obligation to use your personal data for that purpose. Where we use your personal data to exercise our legal rights, in connection with a business transaction or in connection with a participation in a public procurement procedure, it is in our legitimate interest or the interest of a third party to do so.
(c) Client insight and analysis
We may analyse your contact details with other personal data that we observe about you from your interactions with our Site, our email communications to you and/or with our Services such as the Services you have viewed.
We use cookies to give you a personalized browsing experience and use of our Site or services. These are generally text files, modules or similar technologies that your computer, tablet, or mobile phone’s browser can store when you visit our site.
Files of this type have retention times and remain passive, malware-free and do not access information on your hard drive. These types of files can be accessed only by the webserver that placed them.
Information contained in cookies may include the following:
IP address to monitor traffic and site usage volume
device type or browser type used
a session ID to track usage statistics on our site
display or navigation preferences
information about your personal or professional interests
demographic data of a general nature that cannot uniquely identify you
past experience with our products and services, including the Site (for example, the Site pages you’ve visited)
contact preferences
preferences regarding cookies
preferences for marketing or advertising communication
Cookies allow us to count the users who visited a page and collect other types of aggregated information, such as the pages or types of content that were the most interesting for you.
By using this information, we are able to measure the effectiveness of our content and how visitors use our Site and our Services. This allows us to learn what pages of our Site are most attractive to our visitors and which parts of our Site are the most interesting.
We can also use this information for marketing purposes (for more details, see the marketing section above).
What is our legal basis?
Where your personal data is not in an anonymous form, it is in our legitimate interest to use your personal data in such a way to ensure that we provide the very best products and services to you and our other clients.
(d) Marketing communications
We can do email marketing or direct marketing activities by using your personal data. We may use the information we observe about you from your interactions with our site, our email communications to you and/or with Services to send you marketing communications. Our communications are specifically intended to inform you of legal topics that may be of interest to you.
What is our legal basis?
It is in our legitimate interest to use personal data for marketing purposes.
What is our legal basis to use or process your personal data
It is necessary for us to use your personal data;
to perform our obligations in accordance with any contract that we may have with you
it is in our legitimate interest or a third party’s legitimate interest to use personal data in such a way to ensure that we provide the Services in the best way that we can
it is our legal obligation to use your personal data to comply with any legal obligations imposed upon us
to perform a task carried out in the public interest
Who do we share your personal data with
At present we do not share your personal data with any third party other than described in (c) Client insight and analysis
How long do we keep your personal data for
We retain the personal data we collect from and about you for as long as it is necessary to fulfill the purpose for which we have collected and to satisfy any legal, accounting, or reporting requirements under our Retention Schedule. In order to determine the appropriate retention period for the personal data we process, we consider the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons, legal, accounting, or reporting requirements, and whether we can achieve the scope of processing by other means.
At the expiry date, we may destroy such files without any other notification or liability.
Confidentiality and the security of your personal data
We apply appropriate technical, physical and organizational measures that are reasonably designed to protect personal data against unauthorized destruction, loss, alteration, disclosure or access, and against other forms of illegal processing. Access to personal data is limited to authorized recipients based on a need to know basis. We maintain a comprehensive information security program in proportion to the risks associated with the processing. The program is continuously adapted to mitigate operational risks and protect personal data, considering accepted practices in the field.
How to access your data and your other rights
You have the following rights in relation to the personal data we hold about you:
(a) Your right of access
If you ask us, we’ll confirm whether we’re processing your personal data and, if permitted by the law, provide you with a copy of that personal data (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
(b) Your right to rectification
If the personal data we hold about you is inaccurate or incomplete, you are entitled to request to have it rectified. If you are entitled to rectification and if we’ve shared your personal data with others, we’ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly.
(c) Your right to erasure
You can ask us to delete or remove your personal data in some circumstances such as where we no longer need it. If you are entitled to erasure and if we’ve shared your personal data with others, we’ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly.
(d) Your right to restrict processing
You can ask us to ‘block’ or suppress the processing of your personal data in certain circumstances, such as where you contest the accuracy of that personal data or you have objected to the processing. If you are entitled to restriction and if we’ve shared your personal data with others, we’ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we’ll also tell you who we’ve shared your personal data with so that you can contact them directly.
(e) Your right to data portability
You have the right, in certain circumstances, to obtain personal data you’ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.
(f) Your right to object
You can ask us to stop processing your personal data, and we will do so, if we are:
relying on our own or someone else’s legitimate interests to process your personal data, except if we can demonstrate compelling legal grounds for the processing
processing is necessary to carry out a task that is of public interest, unless we can demonstrate compelling legitimate reasons justifying the processing
processing your personal data for direct marketing purposes
Design Rows will never use your personal data to subject you to automated individual decision-making
(g) Your right to withdraw consent
If we rely on your consent (or explicit consent) as our legal basis for processing your personal data, you have the right to withdraw that consent at any time.
(h) Your right to lodge a complaint with the supervisory authority
If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal data, you can report it to the relevant Supervisory Authority.
Please note that some of these rights may be limited where we have an overriding interest or legal obligation to continue to process the data or where data may be exempt from disclosure due to professional secrecy obligations or the disclosure involves the personal data of third parties.
Changes to this Privacy Policy
We may make changes to this Privacy Policy from time to time. To ensure that you are always aware of how we use your personal data we will update this Privacy Policy from time to time to reflect any changes to our use of your personal data. We may also make changes as required to comply with changes in applicable law or regulatory requirements. Where it is practicable, we will notify you by email of any significant changes. However, we encourage you to review this Privacy Policy periodically on our website to be informed of how we use your personal data.